THE ROLE OF ORGANIZATIONAL COMMITMENT IN LINKING ORGANIZATIONAL SUPPORT AND CULTURE TO EMPLOYEE PERFORMANCE AT SMAN 5 TANJUNG BALAI

Abstract

This study investigates the effects of organizational support and organizational culture on
employee performance, with organizational commitment as an intervening variable at SMAN 5
Tanjung Balai. The research involved 46 permanent staff members, representing the institution’s
entire employee population. Using a quantitative approach, data were collected through structured
questionnaires assessing employees’ perceptions of support, cultural values, commitment, and
performance. Statistical analyses were conducted to examine both direct and indirect relationships
among the variables. The findings are expected to demonstrate that organizational support and a
positive organizational culture significantly enhance employee performance, both directly and
indirectly through organizational commitment. By exploring these dynamics, the study provides
insights into how organizational factors shape employee behavior and performance outcomes. The
results also offer practical guidance for school management to design strategies that strengthen
support systems, reinforce cultural values, and foster commitment, ultimately improving overall
performance. This research contributes to the field of organizational behavior by highlighting the
interplay between structural support, organizational culture, and employee engagement within
educational settings, providing a model that can be adapted by similar institutions seeking to
optimize staff performance.
Keywords: Organizational Culture, Organizational Support, Performance, and Organizational
Commitment.