The Influence Of Communication And Job Analysis On Employee Performance Through Motivation As An Intervening Variable At The Communication And Information Office In Karo Regency
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Abstract
This study investigates the effect of communication and job analysis on employee performance,
with motivation serving as an intervening variable, at the Karo Regency Communication and
Information Office. The research population consisted of 43 permanent employees, and due to
the limited size, a saturated sampling technique was employed, resulting in a sample of 43
respondents. Data collection involved primary data from questionnaires and secondary data
obtained through document review. Quantitative data were analyzed using SPSS version 25,
applying t-tests, Sobel tests, and path analysis. The results reveal several significant findings.
First, communication has a positive and significant impact on motivation, while job analysis
similarly exerts a positive and significant influence on motivation. Second, both communication
and job analysis directly affect employee performance positively and significantly. Third,
motivation itself is shown to have a positive and significant effect on performance. Additionally,
motivation mediates the relationship between communication and performance, as well as
between job analysis and performance, highlighting its role as a crucial intervening variable.
These findings emphasize that effective communication and thorough job analysis not only
directly enhance employee performance but also indirectly improve performance by fostering
motivation. The study underscores the importance of managerial attention to both
communication strategies and job structuring to maximize organizational outcomes. By
understanding the mechanisms through which motivation links communication and job analysis
to performance, organizations like the Karo Regency Communication and Information Office
can better design interventions to boost employee productivity and satisfaction.
Keywords: Job Analysis, Performance, Communication, and Motivation