PENERAPAN METODE MONTE CARLO UNTUK SIMULASI SISTEM ANTRIAN SERVICE SEPEDA MOTOR BERBASIS WEB
Article Sidebar
Main Article Content
Abstract
Antrian merupakan suatu kegiatan dimana beberapa orang berbaris atau menunggu pada suatu fasilitas pelayanan kemudian dilayani, dan akhirnya meninggalkan fasilitas tersebut setelah dilayani untuk memenuhi sesuatu yang mereka inginkan. Antrian terjadi apabila waktu proses lebih besar dari pada waktu antar kedatangan. Simulasi sistem antrian adalah sistem informasi berbasis komputer yang digunakan untuk merancang model suatu sistem antrian secara nyata guna memahami tingkah laku sistem tersebut. Secara umum, sistem antrian servis pada bengkel-bengkel masih dilakukan secara konvensional, sehingga banyaknya konsumen serta jadwal perbaikan sepeda motor mengalami keterlambatan perbaikan. Untuk mengatasi masalah tersebut dalam penelitian ini akan dibangun aplikasi simulasi sistem antrian servis menggunakan metode Monte Carlo berbasis Web yang diharapkan dapat meningkatkan kinerja pelayanan, dan mengurangi waktu tunggu konsumen sehingga pelayanan yang diberikan petugas kepada konsumen akan memberikan kepuasan tersendiri. Berdasarkan hasil penelitian terdapat perbedaan yang signifikan sebelum dan sesudah menggunakan sistem
Article Details
Authors who publish their manuscripts through the Journal of Information Systems and Computer Science agree to the following:
- Copyright to the manuscripts of scientific papers in this Journal is held by the author.
- The author surrenders the rights when first publishing the manuscript of his scientific work and simultaneously the author grants permission / license by referring to the Creative Commons Attribution-ShareAlike 4.0 International License to other parties to distribute his scientific work while still giving credit to the author and the Journal of Information Systems and Computer Science as the first publication medium for the work.
- Matters relating to the non-exclusivity of the distribution of the Journal that publishes the author's scientific work can be agreed separately (for example: requests to place the work in the library of an institution or publish it as a book) with the author as one of the parties to the agreement and with credit to sJournal of Information Systems and Computer Science as the first publication medium for the work in question.
- Authors can and are expected to publish their work online (e.g. in a Repository or on their Organization's/Institution's website) before and during the manuscript submission process, as such efforts can increase citation exchange earlier and with a wider scope.