Albert, A. et al. 2024. Analysis And Design Of A Survey Application To Measure Outpatient Loyalty Using The Customer Relationship Management Method. Jurnal Sistem Informasi dan Ilmu Komputer. 8, 1 (Sep. 2024), 346–359. DOI:https://doi.org/10.34012/jurnalsisteminformasidanilmukomputer.v8i1.5410.