Job Satisfaction of Doctors as a Foundation for Quality Healthcare in Northeastern Malaysia

Abstract

Medical doctors play a vital role in primary healthcare. Understanding their job satisfaction is crucial for improving engagement, dedication, and quality of care. This study investigated job satisfaction and its associated factors among medical doctors in primary healthcare in Terengganu. A cross sectional study was conducted in eight district health offices and the state health department of Terengganu from December 2023 to February 2024. Using proportionate stratified random sampling, 200 participants were selected. The Malay version of the Psychosocial Aspect of Work Questionnaire, PAW M, consisting of 15 items measuring job satisfaction, social support, and mental stress, was applied. Data were analyzed using SPSS version 27 with linear regression to identify factors associated with job satisfaction. Results showed the mean job satisfaction score was 26.41 with a standard deviation of 4.7. Participants had a mean age of 35.45 years with a standard deviation of 4.80, a mean social support score of 16.67 with a standard deviation of 2.32, and a mean mental stress score of 17.29 with a standard deviation of 2.07. Satisfaction with income, permanent employment status, and social support were significantly associated with job satisfaction. In conclusion, enhancing income satisfaction, employment stability, and social support can improve job satisfaction among doctors, thereby strengthening the quality of healthcare services