The Impact of Live Streaming on Young Indonesian Consumers: A Case Study of Shopee Shopping
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Abstract
With the rapid advancement of internet technology, live shopping has become a popular kind
of e-commerce on a global scale. The Indonesian market is the main subject of this study, which
also looks at the phenomenon of real-time purchasing on the Shopee platform. The goal is to
analyze completely how live streaming affects young Indonesian consumers' purchasing decisions
and to identify the key elements driving Shopee's attractiveness. The research is to understand
customer behaviors and preferences on the Shopee live platform, the impact of Shopee live
streaming on purchasing decisions and their determinants, the live shopping experience on Shopee,suggestions for improvement, and the significance of Shopee to consumers. It provides that
through combining a review of the literature with questionnaire surveys.
The study shows that through rapid incentives, interactive communication, and real-time
product presentations, live shopping significantly boosts consumer purchase intent and brand
loyalty. Nevertheless it additionally brings up obstacles like network reliability and product
information transparency, requiring more improvements from the platform and sellers. The
analysis provides several forward-looking suggestions such as improvements to technology,
content creation, user engagement and interaction, professional management, and regulatory
compliance, building on the study of these issues. The goal behind these suggestions is to
encourage the beneficial growth of Indonesia's live streaming market place.
Keywords: Shopee Shopping; Online Live Streaming; Indonesian Consumers; Purchasing