Ginting, Isa Harpika, Donal Nababan, and Janno Sinaga. “PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT INAP DI RUMAH SAKIT EFARINA ETAHAM BERASTAGI”. Jurnal Kesmas Prima Indonesia 8, no. 1 (May 8, 2024): 70–76. Accessed December 6, 2025. https://jurnal.unprimdn.ac.id/index.php/JKPI/article/view/4979.