SYAHFITRI, Dewi; PULUNGAN, Dea Rizka Ananda; GURNING, Fitriani Pramita. Analysis of the Level of Service Satisfaction of BPJS Patients at the Primary Outpatient Clinic of UIN North Sumatra Using the Servqual Method. Jurnal Kesmas Prima Indonesia, [S. l.], v. 9, n. 2, p. 21–31, 2025. DOI: 10.34012/jkpi.v9i2.7210. Disponível em: https://jurnal.unprimdn.ac.id/index.php/JKPI/article/view/7210. Acesso em: 5 dec. 2025.