GINTING, Johannes Bastira; SUCI, Tri; PURBA, Mei. ANALISIS FAKTOR YANG MEMPENGARUHI EFEKTIFITAS PENANGANAN KELUHAN PASIEN BPJS RAWAT INAP DI RSU ROYAL PRIMA MEDAN. Jurnal Kesmas Prima Indonesia, [S. l.], v. 8, n. 1, p. 35–42, 2024. DOI: 10.34012/jkpi.v8i1.4752. Disponível em: https://jurnal.unprimdn.ac.id/index.php/JKPI/article/view/4752. Acesso em: 6 nov. 2025.