Syahfitri, D., Pulungan, D. R. A., & Gurning, F. P. (2025). Analysis of the Level of Service Satisfaction of BPJS Patients at the Primary Outpatient Clinic of UIN North Sumatra Using the Servqual Method. Jurnal Kesmas Prima Indonesia, 9(2), 21–31. https://doi.org/10.34012/jkpi.v9i2.7210