THE INFLUENCE OF COMPETENCE AND EMOTIONAL INTELLIGENCE ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL CULTURE AS AN INTERVENING VARIABLE IN THE SOCIAL SERVICE OF NORTH SUMATRA PROVINCE.

Abstract

This study aims to determine whether Competence and Emotional Intelligence affect Performance through Organizational Culture as an intervening variable in employees of the Office of Social Services of North Sumatra Province. The research was conducted on permanent employees (PNS) at the Office of Social Services of North Sumatra Province. The population in this study was 84 people. Due to the small population, the sampling technique in this study was a saturated sample with a sample size of 84 people. The data collection techniques used are primary data in the form of questionnaires and secondary data obtained through documentation studies. The data analysis technique uses quantitative data processed with the SPSS version 25 program, namely the t test, sobel test and path analysis. The results obtained in this study indicate 1) there is a positive and significant influence between Competence on Organizational Culture, 2) there is a positive and significant influence between Emotional Intelligence on Organizational Culture, 3) there is a positive and significant influence between Competency variables on Performance, 4) there is a positive and significant influence between Emotional Intelligence on Performance, 5) there is a positive and significant influence between Organizational Culture on Performance, 6) There is an influence between Competence on Performance through Organizational Culture as an intervening variable, 7). There is an influence between Emotional Intelligence on Performance through Organizational Culture as an intervening variable.