The Responsibility of Digital Platforms in Fulfilling the Right to Information and Transparency in Buying and Selling Transactions on TikTok Shop in Connection with Law Number 8 of 1999 concerning Consumer Protection

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Published Oct 26, 2026
https://doi.org/10.34012/jihp.v9i2.8485
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Vol. 9 No. 2 (2026): JURNAL ILMU HUKUM PRIMA

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Mochamad Rivaldo Aprozi
a:1:{s:5:"en_US";s:37:"Universitas Buana Perjuangan Karawang";}
Yuniar Rahmatiar
Universitas Buana Perjuangan Karawang
Muhamad Abas
Universitas Buana Perjuangan Karawang

Abstract

The development of TikTok Shop as a digital trading platform raises legal issues related to the fulfillment of consumer rights to information and transparency of electronic transactions. This study aims to analyze the legal regulations on the right to information and the responsibilities of digital platforms in online buying and selling transactions. The research method applied is normative juridical using a legislative approach and a conceptual approach, supported by a literature review. The findings of this study indicate that the regulation of the right to information has been accommodated as regulated in the Consumer Protection Law, the Electronic Information and Transactions Law, and the Government Regulation concerning Trading Through Electronic Systems. However, in its implementation, there is still a discrepancy between the legal provisions that are enforced and practices in the field, which is characterized by inconsistencies in product information and weak consumer protection. Digital platforms bear legal obligations. Actively ensure transparency, but their implementation has not been effective. It can be concluded, strengthening legal implementation is needed to ensure that forms of legal protection for consumers in digital-based trading systems run optimally and provide legal certainty.

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How to Cite
Aprozi, M. R., Rahmatiar, Y., & Abas, M. (2026). The Responsibility of Digital Platforms in Fulfilling the Right to Information and Transparency in Buying and Selling Transactions on TikTok Shop in Connection with Law Number 8 of 1999 concerning Consumer Protection. Ilmu Hukum Prima (IHP), 9(2), 300–311. https://doi.org/10.34012/jihp.v9i2.8485

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