1.
Pasaribu C, Harmaja OJ, Br Perangin-angin M, Lahagu YB. Analisis Tingkat Kualitas Pelayanan Bank Perkreditan Rakyat Menggunakan Metode Service Quality dan Index Potential Gain Customer Value. JUSIKOM PRIMA [Internet]. 2021Aug.13 [cited 2024May5];5(1):7-14. Available from: http://jurnal.unprimdn.ac.id/index.php/JUSIKOM/article/view/1903