Nur Rachmawati I, Sri R. Natasia, I Putu Deny Arthawan Sugih Prabowo. PERANCANGAN DOKUMEN STANDARD OPERATING PROCEDURE (SOP) PADA PROSES INCIDENT MANAGEMENT DI PT. XYZ . JUSIKOM PRIMA [Internet]. 2020Sep.1 [cited 2024May5];4(1):15 - 22. Available from: http://jurnal.unprimdn.ac.id/index.php/JUSIKOM/article/view/1210