Bu’ulolo, C. S., Edlin, E., Suyono, T. and Girsang, E. (2019) “Pengaruh daya tanggap dan kehandalan terhadap kepuasan pasien umum rawat jalan di RSU Royal Prima Medan”, Jurnal Prima Medika Sains, 1(1), pp. 18-22. Available at: http://jurnal.unprimdn.ac.id/index.php/JPMS/article/view/734 (Accessed: 17January2022).