BU’ULOLO, C. S.; EDLIN, E.; SUYONO, T.; GIRSANG, E. Pengaruh daya tanggap dan kehandalan terhadap kepuasan pasien umum rawat jalan di RSU Royal Prima Medan. Jurnal Prima Medika Sains, [S. l.], v. 1, n. 1, p. 18-22, 2019. Disponível em: http://jurnal.unprimdn.ac.id/index.php/JPMS/article/view/734. Acesso em: 17 jan. 2022.